Terms & conditions
Please bring proof of ID and a copy of your confirmation email when you collect your order. We will hold any products in store for a maximum of 10 days. Orders not picked up within 14 days will be returned and you will be refunded automatically.
If you order by 3pm you can collect in store after 3pm next day, goods will be kept for 10 days. We will email or text to let you know your order has arrived in store and is ready to collect.
We reserve the right to change the conditions of this service at any time.
As you browse our extensive collection of products on our easy to use website, you can rest assured that you’ll be able to pick it up in store no problem.
When you check out, simply select in-store pickup as your delivery option. After you have placed your order, you can pick up from our Chigwell store located in Hallmark, 161 Manford Way, Chigwell, IG7 4DN.
There is a free parking outside of the store for your convenience.
Don't have a way to pick up your purchases from our Manford Way store? Try our delivery service.